Most marketing budgets don’t fail for lack of ideas. They fail because nobody senior is steering them. We sit with your leadership team, find where the money is leaking and build a plan the whole business can get behind. Then the same team that wrote the plan helps run it.
Led by managing director Ben Crocker, who brings over a decade of support for brands across both B2B and B2C, we can work as your outsourced CMO. We’re in the room for the big calls and accountable for the numbers, with our creative, media, digital and content teams ready to act on the plan the same week.
Leading marketing
for Australian Brands
Brands across
B2B & B2C
Dedicated staff,
not just 1 hire
Account director,
to manage it all
“Legal marketing can feel like a minefield, but Ben navigates it with genuine understanding of our profession. An embedded Faith lead, on site every week, for almost four years, he’s helped us communicate complex services without losing our credibility or authenticity.”
Elizabeth Becker, Managing Partner, Ryan Carlisle Thomas Lawyers
You talk to one person at Faith about the whole business: targets and budget, and what’s working and what isn’t. We’ll ask the awkward questions too, like where the last campaign actually landed.
We dig into your numbers and talk to your customers. Every channel and every dollar gets checked against what it actually returns, so you see where the budget is leaking before we suggest where it should go.
Positioning and priorities, plus a channel mix with the money split against targets you can measure. Creative, media, digital and content all sit in the planning room, so the plan already knows what it costs to deliver.
We stay on as your outsourced CMO. Monthly reporting tracks every target, and a quarterly review with your leadership team decides what changes. The same people who built the plan are the ones adjusting it.
An outsourced CMO leads your marketing the way a full-time CMO would, setting the strategy and budget and reporting to your leadership team. We also manage your suppliers, so you’re not chasing five agencies yourself. You get senior judgement without carrying an executive salary.
Outsourced and fractional CMOs are mostly the same role under different names. A fractional CMO is usually one person for part of the week. At Faith, your outsourced CMO comes with a full team behind them to deliver the plan.
Faith often works alongside an in-house marketing manager, and it’s one of our most common set-ups. We set the direction and make the senior calls. Your marketer gets a sounding board, plus extra hands when the workload spikes.
Faith’s involvement as outsourced CMO depends on what your business needs. For Ryan Carlisle Thomas, that meant a Faith lead on site multiple times a week for almost four years. Other clients prefer a monthly strategy session with reporting in between.
A marketing strategy audit usually surfaces quick fixes early, like budget going to channels that aren’t pulling their weight. Bigger shifts, such as repositioning the brand, take up to 12 months to show up in the numbers. We forecast outcomes at the jump and report monthly, so you’ll see the trend either way.
Clients don’t have to use Faith for creative, media or digital. That said, the plan moves faster when the people who wrote it can action it the same week. Plenty of clients start with strategy and bring in other services as they go.
The cost of an outsourced CMO depends on how involved you need us to be. We quote after the first conversation, once we understand the scope. We typically charge these arrangements at $300 + GST per hour, and can start from as little as 4 hours a week.