A lot of brands have social media channels. Far fewer have social media channels that are actually working. There’s a meaningful difference between being present on a platform and using it well, and most of the gap comes down to consistency, strategy and the quality of what gets published.
The Faith Agency manages social media end-to-end: content planning, content production, scheduling, community management and performance reporting. Our team stays across what’s performing, what’s changing across platforms and what your audience is responding to, and we adjust accordingly. Your channels stay on brand, on strategy and on trend without you having to manage another agency relationship.
Because we’re a full-service agency, your social media doesn’t operate in isolation. It connects to your campaigns, your media activity, your creative direction and your broader marketing goals. That’s what makes the difference between social that exists and social that performs.
Effective social media management starts with a clear strategy. Our content strategy team builds the frameworks that guide your channel activity, and our media planning team ensures your best-performing content gets the paid amplification it deserves. Explore Content Strategy & Planning. Explore Media Planning & Buying.
Good social media management isn’t just about posting regularly. It’s about posting the right things, on the right platforms, at the right frequency, in a way that’s consistent with your brand and connected to everything else happening in your marketing. That requires a team that understands both content and strategy, and that’s genuinely invested in how your channels perform.
Our social media management service covers everything from content planning and production through to daily community management and monthly performance reporting. We work from a strategic content plan built around your brand, your audience and your campaign calendar, and we produce content in-house rather than relying on stock imagery and generic formats.
What’s included in social media management with Faith:
We manage your channels the way you’d want them managed if you had the time to do it yourself.
Not every piece of content performs the same way, and not every platform wants the same thing. We produce content specifically built for social: the right format, the right length, the right tone for each platform and each audience.
Our in-house team handles photography, video production, motion graphics, copywriting and design. For clients on our content shoot programs, we come to you monthly and produce assets that cover your social calendar and feed into your broader marketing channels. One shoot, multiple uses, no coordination between separate suppliers.
Community management is the part of social media most agencies underinvest in. Responding to comments and DMs isn’t just customer service — it’s one of the primary signals platforms use to determine how widely your content gets distributed.
Our team manages your community daily, in your brand’s voice. We handle questions, respond to comments, engage proactively with relevant conversations and flag anything that needs your attention. Over time, that consistent engagement builds an audience that’s genuinely connected to your brand, not just following it.
Instagram, Facebook, LinkedIn, TikTok, YouTube, Pinterest, X (Twitter) and Threads, depending on where your audience is and what your goals are. We don’t recommend being on every platform for the sake of it. We’ll tell you honestly which platforms make sense for your brand and focus our effort there.
We produce it. Photography, video, copywriting and design are all handled in-house. For clients on our content shoot programs, we come on-site monthly and produce everything your calendar needs. If you have existing brand assets you want us to work with, we can incorporate those too, but you don’t need to supply content for us to manage your channels effectively.
As much or as little as you want. Most clients review and approve a monthly content calendar before anything goes live, which gives you visibility and sign-off without requiring day-to-day involvement. If you’d prefer more hands-on collaboration, we can build that into the workflow. If you’d rather we just get on with it, we can do that too.
We report on metrics that are relevant to your goals, not just the ones that look good. Follower growth, reach, engagement rate, website traffic from social and conversion data where tracking allows. We set benchmarks at the start of the engagement and measure against them, and we’re transparent when something isn’t performing as expected and what we’re doing about it.
A social-only agency manages your channels without visibility of anything else happening in your marketing. We manage your channels as part of a broader integrated picture. Your social content connects to your campaign creative, your media activity and your broader brand strategy. That means better consistency, less wasted production spend and social activity that reinforces rather than operates separately from everything else you’re doing.
The first month is largely about establishing rhythm: getting the content plan in place, aligning on tone and format, and building the production workflow. By month three you should be seeing meaningful improvement in engagement and content quality. Follower growth and reach typically accelerate from month three to six as the algorithm rewards consistency. Meaningful commercial impact from organic social usually takes six to twelve months of sustained activity.
Yes. We do this regularly. We’ll audit your existing channels, document what’s been done and assess what’s working before making any changes. The transition is managed carefully so there’s no gap in posting or community management. We’ll be honest with you about what we’d keep, what we’d change and why.
Paid social sits under our media planning and buying service rather than social media management, which keeps the two disciplines properly resourced and accountable. In practice, our social and media teams work closely together: organic content informs paid creative, top-performing posts get amplified through paid, and both are reported on in the same performance review. Explore Media Planning & Buying.
Our programs start from $1,650 + GST per month for a managed social presence on two to three platforms, through to $4,950 + GST per month for full-scale multi-platform management with a monthly content shoot. Custom programs are available for brands with specific requirements. See our Social Media Programs on the main Social Media & Content page for a full breakdown.
